How to Avoid Banking Scams and Protect Your Finances

Scams targeting bank accounts are on the rise, with fraudsters using increasingly convincing tactics to trick people into revealing sensitive information. Whether you're a member of Fox Communities Credit Union, any other local credit union or bank, it's important to stay informed and vigilant.

What Are Bank Scams and How Do They Work?

Bank scams are common attacks that target your financial accounts. Fraudsters often use deceptive text messages and phone calls, otherwise known as smishing and phishing, when attempting these scams. They impersonate a credit union or bank and create a sense of urgency to lure you to act, ultimately compromising your account information.

Illustration of online banking scam

Example of a phishing scam targeting online banking users

Top Banking Scam Tactics You Should Know

Fraudsters may contact you from what seems to be your financial institution, creating a sense of urgency about fraudulent or unauthorized charges. These messages often appear to come from legitimate phone numbers or email addresses, making them especially dangerous.

  • Fake alerts about suspicious payments trick you to click a link to authorize or deny a transaction. The link takes you to what looks like your financial’s online banking login page. If you input and submit your username and password, the fraudsters then steal it and can access your funds.
  • Messages about unauthorized changes to your online banking profile ask you to verify your information through a link to a fake website impersonating your financial. As with the previous tactic, this allows scammers to use your login credentials to access your accounts.

Though it’s common for these scams to be sent to you as a text message, fraudsters can also trick victims using similar tactics over the phone.

How to Protect Yourself

1. Use Caution

Fox will never ask you for your username, password, secure access code or card numbers through text, phone calls or emails. If you receive communication from a financial institution asking for your personal information, use caution by not clicking any links or by hanging up the phone.  

2. Verify the Source

It's easy for scammers to spoof caller ID, text and email information to make it seem as if it's coming directly from your financial. Do not engage or respond to these messages. Instead, always contact your credit union directly at phone numbers you know to be official or stop in your local branch to verify the communication.

3. Secure Your Accounts

If you believe you may have given your information to a fraudster by mistake, it's important to contact your financial immediately so they can take the necessary steps to protect your accounts. You can reach a friendly Fox team member at 920-993-9000

4. Report Suspicious Activity

If you get a text or any kind of fraudulent communication, report it to us or your financial institution immediately. Include message content, sender ID, phone number or any other details that might be helpful as Fox reports all these incidents to the authorities.  
Fraudsters work hard to get your information, but rest assured that Fox works harder to protect it. We have state-of-the-art security measures in place to help keep your accounts safe. Though, the best thing you can do to protect yourself from scams is to stay informed and vigilant!

If you have any questions, please feel free to contact our friendly Fox team or come see us at any of our Fox locations. You can also learn more on our Identity Theft Prevention and Online Security pages.