Make quick work of your questions.
When you're looking for answers, you want to find them quickly. This tool is a great place to start your search. And if you don't find what you're looking for, feel free to contact us.
Yes, Fox has a convenient option for you to open an account online – complete the online application process. You’ll also need a current form of identification and a method to fund your new account.
*Please note some of Fox’s accounts may not be available for online account opening at this time.
Your $5 Membership Share account makes you a Fox member-owner, which means you get to enjoy all the benefits Fox has to offer.
There is no limit to the number of accounts you can have at Fox.
Please come see us at one of our Fox locations to complete the necessary documents to add or remove a joint account owner from an account. Members can also close the account and then reopen a new account, which can be easier and more convenient in some situations.
Stop by one of our Fox locations or give us a call to complete the necessary documents to add or remove a beneficiary from an account. You can also learn more about adding a beneficiary in our blog post on the subject.
And if you can’t remember who is currently listed as beneficiary on your account(s)? Stop by one of our Fox locations or give us a call.
Yes, external account transfers are available through our mobile app or Online Banking. Simply follow the steps listed in our blog.
Most employers typically have a direct deposit form for you to complete in order to deposit your paycheck into your personal account. Check with your HR department, or get in touch with us if you need help.
You will need the following information:
- Routing #: 275977256
- 12-digit Account Number – You can find your full 12-digit account number in Digital Banking or simply by contacting us and requesting it.
There are several reasons why a check may have a hold placed. The length of the hold on the check will depend on the type of check you deposit. If you have questions about how long your check will be held, or to inquire about a specific check, please contact a Fox team member or visit one of our many Fox locations.
Annual Percentage Yield (APY) is a percentage rate reflecting the total amount of interest paid on a share account based on the interest rate and the frequency of compounding for a year.
Annual Percentage Rate (APR) is the cost of credit on a annual basis you’ll pay when borrowing money, expressed as a percentage.
- Log into the Fox app from your smartphone or tablet
- Select “Deposit Check”
- Select “Deposit Account”
- Enter amount listed on check
- Endorse the back of check “For Mobile Deposit at FCCU” followed by your signature
- Snap a photo of front and back of check
- Select “Submit Deposit”
*Reminder: To use this service, you’ll need to be enrolled in Fox Communities Credit Union Digital Banking.
Yes, you will receive an email notification when your deposit is received and when it’s either approved or rejected.
Lets you know we have received your deposit, but the funds are not yet available for use, as the deposit is awaiting review/approval.
Lets you know we have approved your deposit and it will be credited to your account during the next available deposit posting time.
Notifies you the deposit cannot be processed and the reason why. The funds will not be available in your account. You may view an image of the check under your Digital Banking activity details.
Deposits submitted after 3 p.m. CST, Monday-Friday, may not be deposited until the following business day. Any deposits submitted on a weekend or federal holiday will be processed on the following business day.
Generally, funds will be available for withdrawal by the second business day after the day of deposit. However, longer delays may apply. For additional information see Fox Communities Credit Union funds availability policy.
Yes, your Mobile Check Deposit may be rejected due to several reasons, including:
- You’re over the daily mobile check deposit limit
- Blurry Image
- Missing Signature on front of check
- Improper endorsement on the back of the check
- Unable to read MICR (magnetic ink character recognition) line
- Third-party check
Your new card will be mailed to you before your old card expires. If you don’t receive it, please contact our friendly Fox team. Your card is good through the last day of the expiring month.
Most Fox locations offer instant issue debit cards. If your branch doesn't, your debit card will arrive in the mail within 3-7 business days of opening your account.
If you did not request a debit card when you opened your checking account and want one, please stop by any one of our Fox locations or call our friendly Fox team.
Fox Communities Credit Union is a full-service, not-for-profit financial institution serving members throughout Eastern Wisconsin, including Appleton, Green Bay, Oshkosh, Manitowoc, and New London.