Trusteer is now an IBM company. Learn more here.
At Fox Communities Credit Union, your security is our top priority. This is why we have partnered with IBM®, a leading expert in online fraud security software, to add an extra level of protection to your computer when connecting with our It’s Me 247 Online Banking – at no cost to you.
For optimal protection, this software should be installed on each computer you use to access your accounts within It’s Me 247 Online Banking.
Trusteer Rapport only takes a few minutes to download and install, and there is no need to restart your computer.
When prompted click “run”, “yes”, “ok” and “install”. All of these prompts are based on your computer and browser. If you would like to view a tutorial specific to your computer & browser set up, visit the learning center.
Once installed, a small Trusteer Rapport icon will appear next to your browser’s address bar as seen in the picture below. This icon is green when you are on a website protected by Rapport, and grey when you are on a website that is not protected by Rapport. The icon is for your information only and does not require any action from your end.
Note: If you have previously downloaded Trusteer Rapport from a different, reliable source, you do not need to download it again.
If you’re experiencing any issues with the Trusteer Rapport software, please visit their support page.
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