Due to an increase in fraud, we have reduced the limit allowed to be withdrawn from your account using your debit card PIN. The new limit is $100 per day whether it’s a ATM withdrawal or purchase using your PIN. We apologize for this inconvenience. Once this is resolved, we expect to raise the limits back to your normal setting.
As a proactive step for our members, we and many other card issuers take steps to keep you safe. One of those steps is to monitor your transactions. If anything seems suspicious we will “block” your card and notify you during daytime hours. This can come in handy if in fact your card was used fraudulently. However, this benefit can become a hassle if you used the card in a way that isn’t normal for you, such as while vacationing or to make a large purchase. You can help minimize the likeliness of having your card blocked by letting us know ahead of time that you will be traveling or making a large purchase. If you suspect your card has been blocked you can contact us during normal business hours.
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