IBM Security Trusteer Rapport

IBM Security Trusteer Rapport

Extra level of protection for our online banking members on their computer

Extra Level of Protection for our Online Banking Members on their computer – IBM Security Trusteer Rapport

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Trusteer is now an IBM company. Learn more here.

At Fox Communities Credit Union, your security is our top priority.  This is why we have partnered with IBM®, a leading expert in online fraud security software, to add an extra level of protection to your computer when connecting with our It’s Me 247 Online Banking – at no cost to you.

For optimal protection, this software should be installed on each computer you use to access your accounts within It’s Me 247 Online Banking.

Benefits of Trusteer Rapport online banking software:

  • Verifies that you really are connected to Fox’s It’s Me 247 Online Banking.
  • Locks down the connection between your computer and Fox’s It’s Me 247 Online Banking website.
  • Prevents cyber spies from “seeing” your login information and online transactions by creating a tunnel for safe communication with Fox’s It’s Me 247 Online Banking.
  • Enables you to take immediate action against threats by neutralizing all known financial malware.
  • Works with, but does not replace, your anti-virus software and firewall – helping to give you as much protection as possible.
  • Some security software requires constant updating.  The way Trusteer Rapport functions, you will not need to rely on updates.

Easy to install and use

Trusteer Rapport only takes a few minutes to download and install, and there is no need to restart your computer.

When prompted click “run”, “yes”, “ok” and “install”.  All of these prompts are based on your computer and browser.  If you would like to view a tutorial specific to your computer & browser set up, visit the learning center.

Once installed, a small Trusteer Rapport icon will appear next to your browser’s address bar as seen in the picture below. This icon is green when you are on a website protected by Rapport, and grey when you are on a website that is not protected by Rapport. The icon is for your information only and does not require any action from your end.

Note: If you have previously downloaded Trusteer Rapport from a different, reliable source, you do not need to download it again.

Already have Trusteer Rapport and having problems?

If you’re experiencing any issues with the Trusteer Rapport software, please visit their support page.

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