Dear Valued Member,
Over the past few weeks, we had opened our lobbies back up to general walk-in traffic after being ‘Appointment Only’ for the last four months. We did this to ensure we were meeting your service level expectations, as well as to try and return to a certain level of normalcy. When we opened lobbies we did not make a big announcement because we wanted to ensure the safety of our members and staff, but many of you realized we were open and came in- we were very happy to see you all!
Unfortunately, the recent spike in Northeast Wisconsin COVID-19 cases has caused us to close our lobbies once again to general walk-in traffic. We will continue to allow members access to our lobbies via appointment only, and can service most transactions through our drive up window and/or with our Mobile Banking app.
We also encourage you to call us at 920-993-9000 if there is anything we can help with.
We are evaluating the opening of the lobbies on a weekly basis, and our goal is to open them back up as soon as possible. Until then, please stay safe. We look forward to seeing you again very soon!