skip mobile nav
Twitter LinkedIn Facebook
skip social channels
skip header skip main navigation skip dropdowns
Fraud Alert: Please Read

Blog

Fraud Alert: Please Read

Posted on by Fox Communities

Recently, there has been an increase in text and telephone scams, and caller ID spoofing taking place in Wisconsin and across the country.

These calls often appear to come from a local financial institution stating they are from the Fraud Department, and will often try and get credit card numbers, PINs, online banking credentials, etc. It is often difficult to tell immediately if an incoming call is spoofed. Be extremely careful about responding to any request for personal Scam Alert symbolidentifying information.

We want our members to know:

  • Do not trust Caller ID. It is very easy to spoof any phone number.
  • Never give out personal information such as account numbers, Social Security numbers, mother’s maiden names, passwords, PINs, or other identifying information in response to unexpected calls or if you are at all suspicious.
  • If you get an inquiry from someone who says they represent your financial institution, tell the caller for security reasons you are going to hang up and call the phone number on your account statement, in the phone book, or on the financial institution’s website to verify the authenticity of the request.
  • Use caution if you are being pressured for information immediately.
  • Scammers purchase random lists, which have no connection to the financial institution, hoping some of the financial institution’s members are on the list. If you get such a call, it does not mean your accounts have been compromised. Your member information and funds are safe.
  • Fox Communities Credit Union will never call you and ask for your credit card number, credit card expiration date, debit card PIN, online banking credentials, account numbers, SSN, secure access codes, or permission to access your PC.
  • If you received one of these scam calls, and divulged any sensitive information, call the Credit Union immediately and report it.

For more information about how scams work and how you can protect yourself and avoid being scammed, visit our page on preventing identity theft.

Leave a Comment

Attention

You are about to leave Fox Communities Credit Union's Website

Any external site listed here is not under the control of Fox Communities Credit Union, and The Credit Union makes no representation concerning the content of this site, nor does a link serve as an endorsement by Fox Communities Credit Union of any site. Fox Communities CU does not represent either the third party or the member if the two enter into a transaction.

Please note that when you exit our site, our Privacy Policy is no longer in effect. Privacy and security policies may differ from those practiced by the Credit Union.

Thank you for visiting. Please return when you need information about Fox Communities CU's products and services.

CONTINUE

Attention

You are about to leave Fox Communities Credit Union's website. Any external site listed here is not under the control of Fox Communities Credit Union. Thank you for visiting. Please return when you need information about Fox Communities CU's products and services.

CONTINUE