Protect Yourself From Fraud!
There is currently a fraudulent text message circulating that appears to be from Fox Communities Credit Union asking for personal account information. Please delete this text, as it is fraudulent and a "Phishing/Vishing" scam. Fox Communities Credit Union, or any other legitimate financial institution, will never send text messages requesting your credit union user name, password, PIN or other personal identity information. If you have received such a request and responded to it, please contact the credit union immediately so we may take appropriate steps to protect your accounts. Please click here for our contact us form and phone numbers.
FRAUD ALERT 7/22/08
There is an automated telephone scam that is calling out claiming that your Fox Communities Credit Union card has been suspended. THIS IS A SCAM. Do not call the telephone number to re-activate your card or give out any of your information. Fox Communities Credit Union, or any other legitimate financial institution, will never call or email requesting your credit union user name, card numbers, password, PIN, or other personal identity information. If you have received such a request and responded to it, please contact the credit union immediately so we may take appropriate steps to protect your accounts. Thank you.
Protect Yourself From Fraud!
Consumer Advice: How to Avoid Phishing Scams
The number and sophistication of phishing scams sent out to consumers is continuing to increase dramatically. While online banking and e-commerce is very safe, as a general rule you should be careful about giving out your personal financial information over the Internet. The Anti-Phishing Working Group has compiled a list of recommendations below that you can use to avoid becoming a victim of these scams.
Be suspicious of any email with urgent requests for personal financial information.
• Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately
• They typically ask for information such as usernames, passwords, credit card numbers, social security numbers, etc.
• Phisher emails are typically NOT personalized, while valid messages from the credit union generally are
Don't use the links in an email to get to any web page, if you suspect the message might not be authentic.
• Instead, call the company on the telephone, or log onto the website directly by typing in the Web address in your browser.
Avoid filling out forms in email messages that ask for personal financial information.
• You should only communicate information such as credit card numbers or account information via a secure website or the telephone.
Always ensure that you're using a secure website when submitting credit card or other sensitive information via your web browser.
• To make sure you're on a secure web server, check the beginning of the web address in your browsers address bar - it should be "https://" rather than just "http://".
Regularly log into your online accounts.
• Don't leave it for as long as a month before you check each account.
Regularly check your statements to ensure that all transactions are legitimate.
• If anything is suspicious, contact your bank and all card issuers.
Ensure that your browser is up to date and security patches applied.
• In particular, people who use the Microsoft Internet Explorer browser should immediately go to the Microsoft Security home page to download a special patch relating to certain phishing schemes Source: Anti-Phishing Working Group.
